Shipping in Cairo:
If the items you ordered are in stock you will receive your order in 1-3 business days. But if it's not ready to be shipped a member of our team will contact you to let you know when you will be receiving it which is typically within 5-7 business days.
Shipping anywhere else in Egypt:
If the items you ordered are in stock you will receive your order in 3-4 business days. But if it's not ready to be shipped a member of our team will contact you to let you know when you will be receiving it which is typically within 5-10 business days.
Returns & Exchanges
For hygienic reasons we don't accept returns after 24H from receiving a defected or wrong item. You can email us or send us a message through social media if you have any issues with your order and wish to replace it.
We unfortunately won't be able to help you if :
The scarf has any pin holes or perfume scent.
The tags has been removed.
You didn't contact us in 24H with proof pictures of the problem.
We do our very best to assure we provide pictures showing all the aspects of the design and show the colors as real as possible,provide close ups to show any texture or detail, also provided in the description box are more info about each product including the dimensions.
Please be assured we try our best to show the product as real as possible but note that there are limitations to photography as lighting differences can alter slightly the colors of a scarf. Moreover, the colors would look differently from a device screen to another and light adjustments on each device to another.